1. Introduction
Snap Property Reports ("we", "us", or "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our property research application.
2. Information We Collect
2.1 Account Information (Signed-in Users)
When you sign in with Google, we collect:
- Email address
- Name
- Profile picture (if provided by Google)
2.2 Anonymous User Data
For users who generate a free report without signing in, we collect:
- IP address - stored as a one-way hash (cannot be reversed to identify you)
- Browser fingerprint - stored as a one-way hash (cannot be reversed to identify you)
This data is used solely to enforce our one-free-report limit and is automatically deleted after 30 days.
2.3 Report Data
When you generate property reports, we collect the information you provide in the form, including:
- Property search criteria and preferences
- Budget information
- Location preferences
- Generated report content (for signed-in users who save reports)
2.4 Analytics Data
We use Vercel Analytics to collect anonymous usage data such as page views and general usage patterns. This data does not identify you personally.
3. How We Use Your Information
We use your information to:
- Provide and improve our property research services
- Generate personalised property reports
- Save and manage your reports (signed-in users)
- Prevent abuse and enforce usage limits
- Respond to your enquiries and feedback
- Improve our application based on usage patterns
4. How We Protect Your Information
We protect your information through:
- Encryption - All data is transmitted over HTTPS
- Hashing - IP addresses and browser fingerprints are stored as irreversible hashes
- Secure infrastructure - We use industry-leading cloud providers with robust security measures
- Access controls - Only authorised personnel can access user data
5. Third-Party Services
We use trusted third-party service providers to operate our application. These providers may process your data in accordance with their own privacy policies:
- Authentication providers - To securely verify your identity when you sign in
- Cloud hosting and database providers - To store and serve your data securely
- AI service providers - To generate property research content
- Security and bot protection services - To protect our application from abuse
- Analytics providers - To understand how our application is used (anonymous data only)
All third-party providers are selected for their commitment to data security and privacy compliance.
6. Data Retention
- Anonymous usage data (IP/fingerprint hashes) - Automatically deleted after 30 days
- Account data - Retained while your account is active
- Saved reports - Retained until you delete them or your account
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access - Request a copy of your personal information
- Correction - Request correction of inaccurate information
- Deletion - Request deletion of your account and data
- Complaint - Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us at hello@snappropertyreports.com
8. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our application.